Support

Need help with your account, auctions, Featured Curator Campaigns, or payments? Reach out to our support team and we'll get you sorted.

Email us at

support@ourglass.io

Call our support line

585-322-5825

Typical response time is within 1 business day. For urgent payment issues, include your transaction reference so we can prioritize your request.

Business information

OurGlass Gallery is operated by Krispy Dreemz LLC.

Official business contact details: support@ourglass.io and 585-322-5825.

Frequently asked questions

  • Account access issues: include your username and the email tied to your profile.
  • Payment questions: share your transaction reference and approximate purchase time.
  • Auction support: provide artwork title and auction ID so we can investigate quickly.
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